Degraded performance for US database infrastructure

Incident Report for 123FormBuilder

Resolved

This incident has been resolved.

Posted Sep 14, 2021 - 10:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 14, 2021 - 10:38 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 14, 2021 - 10:21 UTC

Identified

Argh! It looks like we have identified an issue with US DB infrastructure We're working on fixing it, however in the meantime general usage may be affected. We will post updates as soon as we know more. Please accept our apologies for the inconvenience.

Posted Sep 14, 2021 - 10:20 UTC

This incident affected: Forms, Submissions, Notifications, Integrations, Builder, Account, and API.